All Your Questions...Answered
1. How does the design process work?
- This is a collaborative process. You have full control over the designs and we expect you to provide us with feedback and edits. It is fairly normal and reasonable to go 1-5 rounds of revisions. We'll be working quickly to get the edits done. Most edits are delivered same day or next day.
2. What are the different design options?
- You can provide your own design if you'd like. However, most of clients rely on us for design work. We can work on a custom idea for you or you can borrow an idea from our best seller templates. There is no extra fee or art charge for either method.
3. What’s the timeline for production?
- It only takes us 2 weeks to print and ship your order.
4. What is the process for ordering merchandise?
- You can collect your own order and submit it to me in any organized manner. If you need help collecting a preorder, I am happy to run a webstore for you. There is no extra fee for our webstore option.
Costs and Pricing
5. What is the pricing structure?
- There are no set up, screen, or miscellaneous charges. The pricing is based on the design itself. Most projects wind up somewhere between $12-20 per item. There are a few factors with apparel pricing- the garment, number of ink colors, how many print areas (front only or front and back), and the number of items ordered. You can send me over a previous order and I'm happy to run a quote for oyu.
6. What are the shipping fees?
- Shipping is $1 per item
7. What payment options are available?
- We require payment up front.
Product Details
8. What type of garments do you offer?
- I keep a focused garment catalog that is specifically made for gym owners to help save you time and energy and eliminate the possibility of selecting low quality items. I send garment samples to the gym prior to ordering so you can see how things fit and feel.
9. What is the quality of the printing?
- Our print method is meant it hold up a lifetime. I have many items in my closet that are 10+ years old and still look good. The print should not wash off or fade.
Sales Optimization
10. How do you help optimize merchandise sales?
- We offer a full marketing gameplan to help you and your staff get on the same page about marketing while the order is active.
- We have helped gym owners sell millions of shirts. If you only have time to do one thing, you need to make an announcement before and after every class. If you do this, you will see great sales. If you just post once on social media and think that is all you need to do, you will not have great sales.
11. How often should I order to meet demand?
- I recommend about 3-5 orders a year. That is doable for most gyms.
Support and Flexibility
12. What kind of support do you offer post-order?
- If you have any questions, comments, or concerns about your order, simply reach out to me and we'll get it resolved.